This Deloitte report on Change Management in Higher Education really is a great read. In summary it finds the primary causes of failure to be:
- Inadequate sponsorship and leadership
- Limited involvement from key stakeholders
- Improperly structured governance
- Funding limitations
- Improper staffing
Having worked with numerous institutions I’ve seen the consensus trap firsthand. Don’t take my word for it, see for yourself and grab the report here: Deloitte: Higher Ed Change Management